By installing the DFOODO app or using the website, the user allows us to use the details such as name, number and address to fulfill the order request only. We do not use the personal data nor do we share the customer data with any of the food provider. The user is abiding by the terms and conditions of the service provider. These Terms also govern your Account in minimal ways.
The app requires the permission and access to some basic applications in your mobile such as contacts, SMS, storage, location and camera. This allows the app and the user as well as the provider to give better services without asking for the same information n no. of times. We as a service provider keeps the privacy and authority of the user intact and do not let any other application or third party to access theses.
The DFOODO Sites and Mobile Apps are version based and needs to be updated time to time. All the access provided to this version will be updated with the new version and the versions are made and maintained by us and by installing and using the Services in any manner (whether as a registered user or otherwise), you therefore agree that you have read and accepted these Terms. We reserve the right to modify these Terms, without notice, at any time. You understand that your continued use of the Services after these Terms have been modified constitutes your acceptance of these Terms as amended.
All the updates and amendments in these terms and conditions will be updated here. It is requested to the user to check this section at regular intervals so as to know about the updates in this app.
If we believe that the modifications are material, we will notify you of the changes by posting a notice on the DFOODO Sites and/or the Mobile Apps, or email you at the email address provided to us by you, and as we may deem appropriate. Whatever changes occur will be made solely by us and will be in the best of user’s interest.
These Terms thus, should be read together with and does incorporate our policies. We request you to read and agree to these terms and conditions. If any or all of the terms does not suit you we suggest you not to use our services.
1. Use of the services
These services are non- professional and personal only. These services will not be transferable, nor will be allowed to use on commercial basis. All the rights regarding these services will be reserved to the DFOODO made by Trio Soft Technologies.
By browsing, accessing the DFOODO Sites or using the Services, downloading, installing or using the Mobile Apps, or when communicating with any Merchant or any other user of the Services, you abide yourself with the following conditions and you shall not do or attempt to do or permit any other person to do or attempt any of the following:
1. Uploading any information which is not required or not relevant to your profile or not requested by the app, or is not yours but the copyright or patent of anyone else will be subjected to violation of our terms.
2. Engaging or encouraging any conduct or make any statement which is or is likely to be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party in any country in the world.
3. Engaging or encouraging any conduct or make any statement which is or is likely, in our opinion, to restrict or inhibit any other person from properly using or enjoying the Services.
4. By using fraud profile, giving the monitory or credit or debit card details in a fraud manner, or by doing false bookings or tempting the third party for any of the fraudulent deeds.
5. Affect us adversely or reflect negatively on us, our Services, our goodwill, our trademark(s), our name or reputation or cause duress, distress or discomfort to us or anyone else, or discourage any person from using all or any portion, features or functions of the Services.
6. Use the Services to send, post, or otherwise communicate any Content which is offensive, indecent, threatening, abusive, insulting, harassing, defamatory, libelous, inflammatory, deceptive, fraudulent, tortuous, profane, invasive of another person’s privacy, or insensitive as to race, religion or gender, threatening, of an indecent, obscene or menacing character, blasphemous or otherwise offensive to any individual or group.
7. Upload or transmit through the Services any data, file, software or link that contains malicious codes or redirects to a virus, Trojan Horse, worm, spyware or other harmful programs.
8. Interfere or disrupt the integrity or the performance of the Services.
9. Violate any applicable laws, rules or regulations in connection with your access or use of the Service.
10. Use the Services for any purpose which it is not meant for or is designed to.
11. Use our proprietary information or interfaces or other intellectual property in the design, development, manufacture, licensing or distribution of any application, accessories or devices for use with the Services.
12. Access or use the Services in such a way as to, or commit any act that imposes or is likely or calculated to impose an unreasonable or disproportionately large load on our infrastructure.
Apart from the above clauses, Collecting any information in respect of other users or merchants , which may include both our customers and/or Merchants, without their consent or gaining unauthorized access to the Services, other users' accounts, names, passwords or personally identifiable information; Copy, reproduce, modify, create derivative works from, distribute, or publicly display any Site Content from the Services without our prior express written permission and/or any applicable third party or to Authorize or encourage anyone to do any of the foregoing will be violation of terms and conditions and will be unlawful.
By registering with us you agree to all our terms and conditions and you are considered to be providing us your true and complete information, we there by bound you with our user’s terms and conditions. We request you to register your account with a proper valid email ID to avoid any miscommunications as well as misuse in the future.
By creating your account you will be responsible for all activities that occur under your Account. You agree to notify us immediately of any unauthorized use of your Account or any other breach of security. We will not be liable for any loss that you may incur as a result of your use or someone else’s use of your Account, either with or without your knowledge. In addition, you may be held liable for any losses incurred by us or another party due to your use or someone else’s use of your Account. You are solely responsible for the proper use of your Account, and you shall also be solely responsible to ensure the confidentiality of your Account details and login credentials. You shall ensure that you have at all times full control of and over the use of your Account, and that you shall further not use another user’s Account at any time. You shall not set up multiple Accounts, or transfer or sell your Account to another party. We may require users to re-validate their Accounts or update their Account passwords from time to time in order to ensure that the Accounts are still active and registered with a valid email address.
We reserve the right to terminate, delete and/or otherwise remove any Account without prior notice if we believe that the Account had been registered in violation of these Terms, if proxy IPs (Internet Protocol addresses) are being used in order to attempt to hide the use of multiple registration accounts, or if the Account disrupts the smooth operation of our Services or in any way or disrupts or annoys other users of our Services.
3. User and site content
You agree that every content used by us is completely us and using it for any other interest apart from ours is nor legit neither permissible from us. You also agree that the services allow users to share content such as photos, videos, comments, data, text, links and/or other information (“Content”). With respect to any Content that you upload, post or otherwise make available on through our Services, you hereby assign us all rights, title and interest to us for the same, and you expressly acknowledge and agree that thereafter we shall own such Content. To the fullest extent permitted under the applicable law, you agree not to assert any rights and/or other intellectual property rights in respect of any use and/or ownership of such Content by us or third parties authorized by us. You further warrant that at all material times, you are the legitimate owner of such Content and/or that you otherwise are authorized or have the right to therefore assign the same to us.
4. Permitted uses
The DFOODO app wants the access to the apps such as storage, contact, SMS, camera and location. We use all these access to enhance the order quality and to provide you better service without asking you the same information again and again. We her by declare that we do not use this information for any other purposes. We also assure that we do not require or ask for any pin, password or information which is not relevant for the app related services.
5. Reservations, Credits, and Cancellation Policy
The customer should be on time or max 5 minutes late, after 5 minutes, it will be on the merchant, weather he wants to receive your booking or not, all the cancellation rights are reserved to the user as well as to the merchant. No reservation can be considered confirm until it gets confirm by the merchant. You need to show the OTP sent to your mobile during your visit to the restaurant for assuring your booking.
6. Limitation of liability
You further acknowledge and agree that we will not be held liable for any loss or damage incurred as a result of use of the DFOODO Sites, Mobile Apps or the Services. You understand that we are not the seller of the goods and/or dining services contained on the DFOODO Sites, Mobile Apps and/or otherwise made available through the Services. We are a service provider and transaction handler for third party Merchants. We are in no way nor shall be considered an agent of any Merchant, and we take no responsibility for the services or products for which any Merchant provides.
7. Governing Law, Jurisdiction and Arbitration
All or any of the disputes regarding the DFOODO app will be adjourned to the district court Bhopal. We abide the user installing the app to agree with the terms and conditions and to not to violate any of it.
8. No warranty
You acknowledge and agree that the Services are provided on an “as is” and “as available” basis, and that your use of or reliance upon the Services and any content, products or services accessed or obtained thereby is at your sole risk and discretion.
We do not represent or warrant that:
(a) the use of the Services will be secure, timely, uninterrupted or error free or that they will be compatible or operate in combination with any other hardware, software, system or data;
(b) the Services will meet your requirements or expectations;
(c) errors or defects in the Services will be corrected; or
(d) the Services and our server(s) are free of viruses or other harmful components.
All conditions, representations and warranties, whether express, implied, statutory or otherwise, including, without limitation, any implied warranties of merchantability, fitness for a particular purpose, and non-infringement, are hereby excluded and disclaimed to the fullest extent permitted under the law.
The Services may be subject to limitations, delays, and other problems inherent in the use of the Internet and electronic communications (including problems inherent to the computer or electronic device you use). We are not responsible for any delays, delivery failures, damages, or losses resulting from such problems.
No advice or information, whether oral or written, obtained by you from us or from the Services shall create any representation, warranty or guarantee. Furthermore, you acknowledge that we have no obligation to support or maintain the Services.
We disclaim any and all liability or responsibility in relation to the Site Content made available through the Services, including but not limited to the Content uploaded by users or the third party content and services. We are not responsible or liable in any manner for the third party content and services associated with or utilized in connection with the Services, including the failure of such third party content and services, including but not limited to the content and/or services of our Business Partners.
We maintain and shall have the right at any time to change, modify, correct, add to, discontinue, or retire any aspect or feature of the DFOODO Sites, Mobile Apps and/or the Services, including, but not limited to, hours of availability, equipment needed for access or use, or the availability of the Services (or any part thereof) on any particular device or communications service. We have no obligation to provide you and/or the Business Partners with notice of any such changes, and we are further under no obligation to provide you with any support, error corrections, updates, upgrades, bug fixes, and/or enhancements of the DFOODO Sites, Mobile Apps and/or the Services.